Jotform data security

Necesito recabar cierta información confidencial y sensible de mis colaboradores doctores, que debe ser tratada con mucha seguridad. Incluye usuarios y passwords a plataformas . Tengo un plan Bronce. Mi pregunta es si la seguridad que ofrece Jotform con este plan es suficiente o debería considerar algun otro plan.

Gracias

Hi grupopace,

Thanks for reaching out to Jotform Support. Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Thanks for contacting Jotform Support. Regardless of which plan you have, all of your forms are served across a protected 256-bit Secure Socket Layer (SSL) connection that uses a SHA256 Certificate. It's industry-standard protection.

Jotform’s data servers are co-located in a cloud-based architecture with Google Cloud and Amazon Web Services(AWS). Google Cloud data centers are hosted in Iowa (USA). AWS data centers are located in Frankfurt, Germany (EU), and Virginia (USA). Hosting Jotform on these major cloud platforms also provides us with some extra benefits with the implementation of security-best practices in areas like hardware lifecycle management, physical security, and network infrastructure. Our servers are regularly updated and patched.

If you’re a Jotform Enterprise user, you can choose the physical location of your dedicated cloud server and host your data in any part of the world. This is especially important for complying with data privacy rules and location requirements in places such as Australia, Canada, the UK, and EU. Only users and admins within your Enterprise account will be able to access your data server.

Moreover, you can encrypt or password protect your forms as an extra layer of security. Encrypted forms are for those who need the peace of mind that nobody can ever under any circumstances potentially view their data, it gives that added level of security. For encrypted forms, submissions are encrypted with high-grade RSA 2048 on our user's computers, and then transferred and stored securely on our servers.

Here are a couple of guides about How to Enable Form Encryption and How to Password Protect a Form that you can check out.

You can also check out our related pages to learn more about Security and Privacy.

Reach out again and let us know if you have any other questions.

Perfect. That's all I needed to know. Thank you very much