Almacenamiento lleno erroneamente

111.52gb dice que tengo usados pero no hay ningun envio como figura en la segunda foto. Quiero arreglar ese problema porque no permite que me lleguen nuevos envios cuando sí tengo lugar pero no se actualiza que ya borre todos los formularios y en realidad la bandeja de entrada esta en cero

Hi florenciacandiota,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I've gone ahead and manually recalculated your account limits and cleared your form caches. This should remove the errors from appearing in your account. You can now continue with your form.

Let us know if there's anything else we can help you with.