PROBLEMAS AL GUARDAR

Buenos días,

Hago modificaciones en los formularios y cuando entro a vista previa o abro el link en una nueva ventana, no se ven las modificaciones.

He probado de cerrar sesión y volver a entrar pero no funciona.

Nos pueden llamar al 638 733 245 si es necesario.

Gracias

Maria

Hello Clima,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can I know on which form are you having an issue? I checked all of your forms and I can see that it seems like all the fields are showing as expected when it is published.

Can you provide more information on the issue by sending us a screenshot of the fields that you have added to your form and the screenshot when it is not showing when it is published? Meanwhile, I have also cleared your form as a precautionary measure.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.