Gelöschtes Konto, wie man es reaktiviert

  • Lennart Uffmann
    Gefragt am 11. Dezember 2023 um 05:17

    Guten Tag!


    Ich brauche ein neues Passwort, bekomme aber keine Mail (auch nicht im Spamornder). Vielleicht können Sie mir diese Mail manuell zusenden?


    Vielen Dank und herzliche Grüße


    Lennart Uffmann

  • Danilo Jotform Support
    Geantwortet am 11. Dezember 2023 um 06:54

    Hi Lennart,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked the email address associated with your account, and it appears that your account was deleted, which is why you did not receive a password reset email. We can reactivate that account on your behalf. Please let us know if you want to proceed. You can check out the steps on How to reset your password.

    Once we hear back from you, we'll be able to help you with this.