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Beck_ChristophGefragt am 7. Dezember 2023 um 08:18
Hallo,
das Formular, welches ich gerade (bereits mehrfach) erstellt habe, wird bei Einbettung in den falschen Farben gezeigt. Ich habe auch probiert, die Farben zu ändern, es bleibt bei dem fehlerhaften blau/grün. Cookies & Cache habe ich auch gelöscht, das Problem besteht weiterhin. Können Sie mir weiterhelfen?
Es geht um dieses Formular https://form.jotform.com/233402932801347 auf dieser Seite https://www.benevit.net/einrichtungs-und-hauswirtschaftsleitung-m-w-d-in-frickenhausen/ (relativ weit unten).
Vielen Dank
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Harshad_P Jotform SupportGeantwortet am 7. Dezember 2023 um 10:29
Hi Kaspar,
Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I understand the embedded form keep changing the colors on your website. Could you please try to embed the form using an iFrame code and see how it goes. Let me show you where to find the iFrame Code.
1. In Form Builder, click on Publish in the orange bar at the top of the screen.
2. Select Embed from the left panel.
3. Click on the Iframe Option and click on Copy Code.
Give it a try and let us know how it goes. -
Beck_ChristophGeantwortet am 7. Dezember 2023 um 11:45
Hi Harshad,
thanks for helping me. It's working now!
Do you have any idea why the other option does not work?
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Harshad_P Jotform SupportGeantwortet am 7. Dezember 2023 um 12:03
Hi Kaspar,
Thanks for getting back to us. I am glad to hear that it is working now. Using the iFrame code works by separating the HTML elements on the webpage, which minimizes the conflict with the page's script. Sometimes the source code conflicts with the page's script which causes minor issues like these. iFrame separates the scripts hence it works properly.
Reach out to us if you need any more help.