Change the account to my email address.

  • Oliver D. Hillen
    Gefragt am 5. Dezember 2023 um 09:42

    I will get in touch with our IT department to get access to her e-Mail and change the account to my address.


  • Reymar Enterprise Support
    Geantwortet am 5. Dezember 2023 um 09:53

    Hi Oliver,

    Thank you for reaching out to Jotform Support. Sure once you have access to her Jotform account. You might want to check out this guide about How to Change Your Account Email Address. Let me walk you through it:

    1. Hover over your Avatar at the top right corner of the website.
    2. Click on your name.
    3. Your registered email address is at the bottom of the Profile Page. Click Edit on the right side of the Profile option.

    Change the account to my email address Screenshot 30

    4. Add the new email address and click the Save button.

    Change the account to my email address Screenshot 41

    Please note that in changing the email account, the new email must not be associated with any Jotform account.

    Keep us updated and let us know if you need any more help.