Wo speichern Sie die aus den Formularen stammenden Daten?

Guten Tag,

ich bin Marketing Manager für eine deutsche Unternehmensberatung und suche aktuell nach einem Forms-Tool für unsere Website.

Wir schätzen Datenschutz sehr, weshalb wir keine externen Cloudlösungen verwenden.

Speichern Sie die Daten aus den Formularen direkt in Wordpress oder auf einer Cloud?

Beste Grüße

Hi Leon Schaal,

Thanks for reaching out to Jotform Support. Unfortunately, our German support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. On Jotform, our data gets stored on two different servers. One is located in the USA, and the other is in the EU (Germany). Here is a link for more information about data storage and data protection. Jotform’s data servers are co-located in a cloud-based architecture with Google Cloud and Amazon Web Services (AWS). Google Cloud data centers are hosted in Iowa (USA). AWS data centers are located in Frankfurt, Germany (EU), and Virginia (USA).

Jotform is serious about GDPR compliance. Hosting Jotform on these major cloud platforms also provides us with some extra benefits with the implementation of security best practices in areas like hardware lifecycle management, physical security, and network infrastructure. Our servers are regularly updated and patched.

Let us know if you have any other questions.