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LarscheidGefragt am 25. November 2023 um 03:26
Ich brauche für mein Anliegen nur 2 oder 3 Formulare, etwa 100 ausgefüllte Formulare pro Monat würde vermutlich auch reichen. Was heisst 500 Gesamte Antworten ? Dürfen nicht mehr als 500 Formulare ausgefüllt werden, ist danach der Starter ‚Abo’ unbrauchbar ? Kann man die ausgefüllte Formulare zwischendurch löschen, sodass man nicht über die 500 gerat ?
Mit freundlichen Grüßen,
Sigrid Braams
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Kyle Jotform SupportGeantwortet am 25. November 2023 um 05:45
Hi Sigrid,
Thanks for reaching out to Jotform Support. Our German Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in German, let us know and we can have them do that. But keep in mind that you'll have to wait until they're available again.
Now, let me help you with your question. The maximum quantity of submissions you can keep in your Jotform account with the Starter plan is 500 total submissions. You will not be able to save any more submissions after you reach 500 unless you delete prior submissions or upgrade your subscription, as this restriction does not reset each month. If you are only expecting to receive around 100 completed forms per month, then the Starter plan should be sufficient for your needs. You can always delete older submissions to make room for new ones if you need to.
You can find the limits on our Jotform Pricing Page for each of our plans, including the free one. You can also check out our guides on Understanding Your Account Usage and Limits for more information.
Reach out again if there’s anything else we can help you with.