Werbung

  • frinu
    Gefragt am 22. November 2023 um 13:30

    Guten Tag, sie zeigen auf meinen Formularen Werbung von sich, obwohl ich einen bezahlten Plan habe. Wie kann das sein???



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  • Karlo Jotform Support
    Geantwortet am 22. November 2023 um 15:43

    Hi frinu,

    Thanks for reaching out to Jotform Support. Unfortunately, our German support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, let me help you with your question. I’m really sorry that this is happening. You can easily turn off the Jotform branding in a few easy steps. Let me show you how.

    1. In My Forms, on the upper-right corner of the screen, click on your Avatar.
    2. Click on Settings.
    3. On Jotform Branding, Uncheck the Checkbox Show "Powered by Jotform" on my forms.

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    Let us know if there’s anything else we can help you with.