How to restore deleted forms?

  • hm_admin
    Gefragt am 21. November 2023 um 08:13

    Hallo,

    einer meiner Mitarbeiter hat wahrscheinlich versehentlich das Dokument:  232392473094358 gelöscht. Gibt es eine Möglichkeit das wieder herzustellen?

    Freue mich auf ein schnelle Antwort.

    mfg

    Dieter Hein

  • Carrissa_M
    Geantwortet am 21. November 2023 um 10:24

    Hi hm_admin,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If the forms are accidentally deleted, the forms will move to your Trash Folder and you can restore it from there. Let me show you how:

    1. From your My Form page, click on Trash from the lower left corner of the page.
    2. Check the box of the form you want to restore and then click on Restore right beside the Purge button in the upper left corner of the page. That's it.

    How to restore deleted forms? Image 1 Screenshot 20

    Give it a try and let us know if you need any other help.

  • hm_admin
    Geantwortet am 21. November 2023 um 10:52

    Hi,

    Thank you very much. I have found the document and restored it. There was an advert for the app above the buttons at the bottom left, so I couldn't see the buttons. But now everything is fine, thank you


    Best regards

    Dieter