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christiane123Gefragt am 16. November 2023 um 11:00
Hi!
Alle drei Captcha Optionen für das Formular laden auf meiner Webpage nicht.
Ich habe das Formular per html Code eingefügt.
Gibt es sonst etwas zu beachten?
Danke für Ihre Hilfe.
https://www.christiane-meyer.com/
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Israel Jotform SupportGeantwortet am 16. November 2023 um 13:19
Hello Christiane,
Thank you for reaching out to Jotform. I am sorry this is happening. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
I have checked your website however, I could not replicate the problem, The Captcha seems appears from the form. Take a look at the screencast below:
I've gone ahead and cleared your form's cache which should help. Can you try it again and see how it goes?
Give it a try and let us know if you need any help.