Antwortspeicherlimit

  • AnneSchoenhofen
    Gefragt am 14. November 2023 um 08:42

    Guten Tag,

    das Antwortspeicherlimit war erreicht - leider wurde ich davon nicht informiert.

    Ich habe jetzt etliche Mails gelöscht, aber der Speicher ist noch nicht freigegeben.

    Was muss ich tun?

    Freundliche Grüße von Anne Schönhofen

  • Ryan Enterprise Support
    Geantwortet am 14. November 2023 um 08:54

    Hi Anne,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I have recalculated your Total Submission limit and it currently stands 281/500 total submissions.

    You might also want to check out this guide about Understanding Your Account Usage and Limits.

    Let us know if there’s anything else we can help you with.