How to customize Save and Continue Later Email

  • AndreSparla
    Gefragt am 7. November 2023 um 04:10

    Hallo an das Team, gibt es eine Möglichkeit die Mail die man bekommt als Kunde wenn man ein Formular speichert zu bearbeiten? Sonst würden unsere Kunden die Mail auf Englisch bekommen und ich würd die gerne bearbeiten sonst macht das leider für uns keinen Sinn.


    Vielen Dank und beste Grüße

    Jotform Thread 8893643 Screenshot
  • Mikhail Jotform Support
    Geantwortet am 7. November 2023 um 06:27

    Hi Andre, 

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. To verify, do you want to edit the Save and Continue Later email? If so, let me show you how:

    • Open your form in Form Builder, and in the orange navigation bar at the top of the screen, click on Settings.
    • On Form Settings pane, click Show More Options.
    • Scroll down to Save and Continue Later area and click Customize Save and Continue Later Email. How to customize Save and Continue Later Email Image 1 Screenshot 30
    • From there, you can customize your Save and Continue Later Email. Once done, click Save Changes. That's it. How to customize Save and Continue Later Email Image 2 Screenshot 41

    If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

    Once we hear back from you, we'll be able to move forward with a solution.