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marinahoerbstGefragt am 6. November 2023 um 13:02
Hallo,
ich würde gerne meinen Google Kalender zum Termine einbuchen verknüpfen. Aber das Funktioniert leider nicht.
Die von mir freigegebenen Buchungszeiten werden nicht übernommen und ich bin quasi immer buchbar.
Könnt ihr mir da bitte weiterhelfen ?
Vielen Dank! :)
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Joshua_T Jotform SupportGeantwortet am 6. November 2023 um 15:23
Hi Marina,
Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I am sorry you are having trouble with this. I cloned your form and tested it to see if I could replicate the problem, and it appears to be working as expected. Check out this screencast below:
Can you try removing the integration and adding it back? Most of the time this resolves the problem.
Give it a try and let us know how it goes.
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marinahoerbstGeantwortet am 21. November 2023 um 09:17
Hallo,
ich habe den Google Kalender nochmal neu hinzugefügt.
Es funktioniert leider immer noch nicht. Folgende Zeiten hab ich eingestellt.
Aber ich bin einfach an anderen Zeiten buchbar, die ich eingestellt habe.
Können Sie sich das bitte nochmals ansehen ?
Hier die von mir eingestellten Zeiten:
Vielen Dank für Ihre Hilfe!
Liebe Grüße Marina
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Joshua_T Jotform SupportGeantwortet am 21. November 2023 um 09:38
Hi Marina,
Thanks for getting back to us. I am sorry you are having trouble with this. When I visited the link to your form, I saw that it is set up differently from the screenshot you shared. Check out this screenshot below:
Can you confirm if you are still having problems? Or it is already resolved? If the problem persists, can you explain the problem to us a bit more so we can have a better understanding of what is happening, and what is it that you are trying to accomplish on your forms?
Once we hear back from you, we can move forward with a solution.
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marinahoerbstGeantwortet am 22. November 2023 um 04:23
Hooray, it finally worked! Thank you very much for the help!