Account reached upload space limit

Hallo, es wurden Daten / E-Mails / Anfragen gelöscht und auch der Papierkorb wurde komplett geleert.

Nachwie vor erscheint Datenspeicher von 100 MB voll. Was können wir tun?

Hi unikat,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Upon checking, the uploads in your form Taschenreparatur.de was not deleted properly. To delete them permanently  follow these steps:

1. Click the main tab’s vertical ellipsis icon.
2. Select the Trashed entries option.

3. In the Trash panel, select the submissions or tick on the Select All checkbox to mark all entries.

4. Click the Delete Forever button.

5. Finally, click Delete in the confirmation window to purge the marked entries.

Give it a try and let us know if you need any other help.