Getting form over quota when opening the form.

Leider geht mein Formular nicht mehr. Können Sie bitte einmal schauen, was das Problem ist?

https://form.jotform.com/62162146834353

Hi keinezeit,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

As for your concern, our Developer Team is aware of the issue, and they are working on it until the issue is resolved. The https://form.jotform.com is currently not working because it has been blocked by some Internet Service Providers (ISPs) in Belgium. We would highly suggest contacting your Internet Service Provider and creating a report about this. This way, it would expedite the process. Until then, you can temporarily use the domain below:

https://form.jotformeu.com/

Rest assured that we’ll get back to you with an update as soon as we have one.

Thanks for your patience and understanding. We appreciate it.

No problem we can do it is in English. It says that I reached some limits. But I can't see an issue

Hi keinezeit,

Thanks for getting back to us. I'm sorry for the confusion this has caused you. I went ahead and checked your account and I can see that you're still far from reaching your account limits, but as for your Upload Space limit, it seems that you're almost near reaching it. The upload space limit applies to files that users upload. If users submit files with attachments to the File Upload form, your upload space will be reduced by the size of the uploaded file. Please take note that this limit does not reset. No worries, you can delete some of your submissions to clear up some space. Here's how:

1. Go to My Forms page.
2. Select the form with the submissions you want to delete.
3. Click the Submissions button at the top of the page to open your Submissions Tables.

4. In the Submissions Table, select any or all of your entries, click on Delete, then select Move to Trash.

Now, If you wish to permanently delete all of your trashed entries and clear up your Upload Storage:

1. Click on the Three dots icon in the upper left corner of the page, then select Trashed Entries.
2. In the Trashed Entries panel, click on the Select All button, choose the Delete Forever button, then select Delete.

I would suggest downloading your Submission data to serve as your backup before you delete them since once they are purged, there is no option to recover them.

You might also want to check out these guides on How to Delete Form Submission Data and Understanding Your Account Usage and Limits.

Let us know if there’s anything else we can help you with. 

Hi keinezeit,

Thank you for reaching us. I cleared your form caches and the specified form is reachable now.

Please check and let us know if you have any other questions.