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MNmarketingGefragt am 30. Oktober 2023 um 08:01
Sehr geehrte Damen und Herren,
ich möchte die Mailadresse unikate@wildholztischler.at mit meinen SMTP-Daten verbinden, aber ich bekomme eine Fehlermeldung. Die Daten sind jedoch sicher korrekt.
Ich bitte um Hilfe.
Danke. -
Joram_PeruchoGeantwortet am 30. Oktober 2023 um 10:06
Hi MNmarketing,
Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I understand that you are having issues setting up the SMTP for your account. Can you share with us the exact error message that you are getting, so we can check and help you with it? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.
Once we hear back from you, we will be able to help.