Link naar formulieren foutmelding

  • refinedphysicalcoaching
    Gefragt am 27. Oktober 2023 um 14:23

    Beste,


    Link naar alle formulieren lijkt niet te werken. Geeft 'n onveilige melding en lukt ook niet om te openen.

    Graag even kijken of dit op te lossen valt?


    Groeten.

  • Christopher Jotform Support
    Geantwortet am 27. Oktober 2023 um 15:03

    Hi refinedphysicalcoaching,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I have reviewed all your form and I didn't encounter any issue. Could you try accessing your form with the domain: form.jotformeu.com? Here is an example:

    https://form.jotformeu.com/form/221064326560044.

    Give it a try and let us know how it goes.

  • refinedphysicalcoaching
    Geantwortet am 27. Oktober 2023 um 15:15

    Hey Christopher,


    Sure, no issue to talk in English. Seems to work with the minor adjustment of 'eu'. This didn't seem to be the case until recently. Is there a reason for this?

    When I try to share the link (make it public) it still gives the old link (without the 'eu').


    Thanks.

  • Christopher Jotform Support
    Geantwortet am 27. Oktober 2023 um 15:22

    Hi refinedphysicalcoaching,

    Thank you for the confirmation that the domain form.jotformeu.com is working. This is a known issue and our Developer Team are currently working to resolve it at the soonest possible time. Once updates are available, we will notify you via this thread.

    Let us know if there’s anything else we can help you with.

  • Erwin Support Team Lead
    Geantwortet am 22. November 2023 um 02:17

    Hi,

    Thank you for reaching out to Jotform Support. We have been informed by the relevant team that this issue has been resolved.

    Let us know if you have any questions.