Zahlungsart löschen

  • Alanus
    Gefragt am 27. Oktober 2023 um 08:59

    Hallo liebes Team,

    wie kann ich meine Paypal- daten aus dem Account rausnehmen? Ich möchte keine neue Zahlungsart hinzufügen, nur meine Daten löschen.

    Liebe Grüße, Jana

  • Sheena Jotform Support
    Geantwortet am 27. Oktober 2023 um 11:11

    Hi Alanus,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. To confirm, are you referring to your Jotform Subscription? I checked your account, and I can see that the subscription is already canceled. It will no longer renew on the next billing date. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.