Unable to print out the form with values selected

  • cendoBBQ
    Gefragt am 25. Oktober 2023 um 12:55

    Jedoch gibt es ein weiteres Problem, welches ich nicht lösen kann.

    Ich habe ein Testformular erstellt um zu schauen ob denn alles funktioniert.

    Bis jetzt funktioniert alles, jedoch wenn man das Formular für sich selbst ausdrucken möchte, werden die einzelnen Auswahlpunkte die man selbst gesetzt hat, im Formular nicht angezeigt.

    Dies ist sehr ungünstig, da man nicht nachweisen kann was man bestellt hat.

    Hier habe ich ein Screenshot:

    Formel Berechnung mit Komma Trennung Image 1 Screenshot 20 Screenshot 10

  • Rayzel Jotform Support
    Geantwortet am 25. Oktober 2023 um 13:27

    Hi Stefan,

    Thanks for reaching out to Jotform Support. Unfortunately, it is not possible to print out the form with the selected values on most of the fields by using the default Print function (CTRL + P). The values will most likely not be included when this is done. However, you can enable the Attach PDF option in the Email Alerts to be able to receive the PDF copy of the form with the submission data. Let me walk you through it:

    1. First you will have to make sure that you have all the email alerts that you need. The Notification Email, which is sent to the account's email address by default when the form is submitted, and the Autoresponder Email, which will be sent to the form filler's email address.

    You can check out this guide about Explanation of Email Notification and Autoresponder Settings for more information.

    2. I can see that you have not set up an Autoresponder Email in the form, you can do so by going to the Settings tab in the orange navigation bar at the top of the Form Builder.

    3. Click on Emails in the left menu.

    4. Typically, if you have added an Email field in the form, the autoresponder email will be automatically created. If you want to add more, just click on Add Email.

    Unable to print out the form with values selected Image 1 Screenshot 60

    4. Select Autoresponder Email and customize your email in the editor.

    Unable to print out the form with values selected Image 2 Screenshot 71

    5. Go to the Advanced tab.

    6. Next, toggle the Attach PDF option to On.

    7. Make sure to tick the PDF Document to include it in your email. You can view the PDF template in the PDF editor by clicking the external link icon.

    Unable to print out the form with values selected Image 3 Screenshot 82

    8. Click on Save to apply the changes.

    You can also apply the same settings in the Notification Email with the same steps above. After applying the PDF attachment in the email alerts, the recipients will now receive the email alerts along with the PDF documents with corresponding submission data. Here's an example below:

    Submission of form and the Notification Email with PDF document:

    Unable to print out the form with values selected Image 4 Screenshot 93

    Autoresponder Email sent to the form filler with PDF Document:

    Unable to print out the form with values selected Image 5 Screenshot 104

    Give it a try and let us know if you have any other questions.

  • cendoBBQ
    Geantwortet am 26. Oktober 2023 um 04:52

    Hallo Rayzel,

    vielen Dank für deine Hilfe und Erklärung.
    Es hat funktioniert und ist eine gute Lösung. :)

    Ich habe den Autorespond gleich eingerichtet.

    Vielen Dank.

    Grüße Stefan