Upgrade des Plans auf Silber nicht möglich

Guten Tag

Ich möchte gerne unser Abo upgraden, leider kommt eine Fehlermeldung, siehe unten. Woran liegt das?

Danke und liebe Grüsse

Malin

Hi Open_Enrolment,

Thanks for reaching out to Jotform Support. Unfortunately, our Deutsch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Deutsch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you confirm if you are trying to get the Silver plan Yearly or Monthly?

Once we hear back from you, we'll be able to help you with this.