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vorarlbergjobGefragt am 9. Oktober 2023 um 12:17
Hallo,
kurze Frage zur Security:
Bei User generated Dateien - Wie geht ihr aktuell sicherheitstechnisch damit um?
Sprich:
Wenn die User Dateien beim Jotform-Hochladen-Feld hochladen - Wie geht ihr damit um? Welche Sicherheitschecks werden mit welchen Programmen durchgeführt?
Dies ist eine sehr wichtige Frage, damit wir den Kunden die Sicherheit gewährleisten können.
Liebe Grüße,
Julian -
Hilary Jotform SupportGeantwortet am 9. Oktober 2023 um 14:33
Hi Julian,
Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. You may visit here to see how we keep the upload files secure. Also, we have a Jotform Security page for you to check out.
Reach out again if you need any other help.
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vorarlbergjobGeantwortet am 9. Oktober 2023 um 16:40
aber mit welchem programm prüft ihr, wenn dateien hochgeladen werden, ob keine Schadsoftware beinhaltet ist.
Wie wird dies genau geprüft?
Bitte um detailierte und technische darstellung
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Richie Jotform SupportGeantwortet am 9. Oktober 2023 um 21:31
Hi Julian,
Unfortunately, our file upload field doesn't have an antivirus protection but our servers are protected with security software, which will reject such file uploads. By default, exe files are not allowed to be uploaded. Usually, viruses are in exe file format so there's no way the user can upload that type of file to the form.
Let us know if there’s anything else we can help you with.