Jotform App is asking to add the app in the home screen everytime being accessed.

  • Pawelkorb
    Gefragt am 7. Oktober 2023 um 13:03

    Ich habe noch ein Problem mit einbetten auf meiner Website, nämlich auf dem Computer ist richtig, sofort die App angezeigt, aber auf dem Handy kommt noch ein Text davor wie im Anhang. Wie kriege ich es weg?


    Why I Do Keep Receiving an Email to Fill Out a Form? Image 1 Screenshot 20 Screenshot 10

  • Shirized Jotform Support
    Geantwortet am 7. Oktober 2023 um 13:13

    Hi Pawelkorb,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If you want to stop asking to save the app to my home screen, you just need to disable the Home Screen Modal in your App Settings. Here's how:

    1. On App Builder, in the purple navigation bar at the top of the screen, click on Settings.
    2. Under the App Settings, disable the Add To Home Screen Modal option. 

    Jotform App is asking to add the app in the home screen everytime being accessed Screenshot 20

    Give it a try and let us know how it goes.