Why I Do Keep Receiving an Email to Fill Out a Form?

  • Pawelkorb
    Gefragt am 7. Oktober 2023 um 02:12

    Hallo, warum bekomme ich immer wieder diese Information? Das Formular habe ich mir mal zugesendet um zu überprüfen. Ich habe es ausgefüllt. Trotzdem taucht das immer wieder auf, aber wenn ich noch mal ausfüllen und absenden will, ist das nicht mehr möglich.

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  • Sheena Jotform Support
    Geantwortet am 7. Oktober 2023 um 04:35

    Hi Pawelkorb,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know, and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked this form, and I can see that it is set up to send you a reminder email once a day. You can delete the reminder email if you'd like to stop receiving this email. Let me show you how:

    1. On the Form Builder page, in the orange navigation bar at the top of the screen, click on Publish.
    2. In the Publish menu, click on Emails on the left side of the screen.
    3. Choose the Schedule A Reminder Email option.
    4. However your mouse over the reminder email then click on trash icon.

    Why I Do Keep Receiving an Email to Fill Out a Form? Image 1 Screenshot 20

    Give it a try, and let us know if you need any help.


  • Pawelkorb
    Geantwortet am 7. Oktober 2023 um 10:59

    Vielen Dank, schaue ich nach ob es geholfen hat.

    Ich habe noch ein Problem mit einbetten auf meiner Website, nämlich auf dem Computer ist richtig, sofort die App angezeigt, aber auf dem Handy kommt noch ein Text davor wie im Anhang. Wie kriege ich es weg?


    Why I Do Keep Receiving an Email to Fill Out a Form? Image 1 Screenshot 20 Screenshot 10

  • Shirized Jotform Support
    Geantwortet am 7. Oktober 2023 um 13:05

    Hi Pawelkorb,

    Thanks for getting back to us. To avoid confusion, I moved your other question to a new thread and helped you with that here.

    Let us know if you have any other questions.