Subscription on Monthly basis and how to cancel it

  • obermayr2193
    Gefragt am 5. Oktober 2023 um 07:16

    Hallo!

    Auf eurer Website habe ich bereits die Preise gesehen. Wir benötigen Jotform nur für maximal 2 Monate. Ist das Monatliche Abo immer kündbar? Wie lange sind wir an das Abo gebunden, wenn wir eines abschließen. Leider kann ich das nirgends herauslesen.

    Freundliche Grüße

    Manuela Obermayr

  • Mohamed_Translator Jotform Support
    Geantwortet am 5. Oktober 2023 um 09:47

    Hi Manuela,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Yes, you can subscribe to any of our Paid plans on a Monthly Basis and then cancel your subscription at any time you need. In your example, you can pay for one month and then renew it for the second month. A few days before the end of the second month, you can easily cancel your subscription to avoid the renewal, and your Paid plan will expire on the renewal date and return to the Starter Free plan automatically. You can check all our Subscription plans and features via our Pricing Page.

    Let us know if there’s anything else we can help you with.