Bezahlung

  • sebastianmaly
    Gefragt am 28. September 2023 um 05:47

    Hallo ich würde gerne das Silber Paket mit 50% Rabatt buchen.

    Euer System akzeptiert die Zahlung per Kreditkarte nicht.
    Paypal ist keine Zahlungsoption für unsere Firma.
    Bitte teilen Sie mir eine weiter Zahlungsmethode mit.

    Vielen Dank

  • Lorelie Jotform Support
    Geantwortet am 28. September 2023 um 08:16

    Hi sebastianmaly,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account and see that you've already upgraded to the Silver plan with a Welcome price discount. If you want to check your invoice, you can see it on the billing page of your account. Let me show you how:

    1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 
    2. Click on Settings to go to your Account Settings.
    3. Under Account Settings, click on the Billing tab.
    4. Scroll down a bit and you should be able to see the Invoices section
    5. Click on the View link on each invoice to see their details.

    Bezahlung  Image 1 Screenshot 20

    Let us know if you have any other questions.