Ich bekomme unzählige EMails von Jotform

  • Anja Frau Winkler
    Gefragt am 26. September 2023 um 11:56

    Hallo!

    Ich habe heute etwas in einem Shop (Görlitz Grizzlies) gekauft, der über Jotform läuft. Danach habe ich innerhalb von 2h zwanzig gleiche Bestätigungsmails bekommen. Ich hoffe Sie können mir dabei helfen, dies zu stoppen.

    MfG Anja

    Jotform Thread 5573630 Screenshot
  • Lesther Jotform Support
    Geantwortet am 26. September 2023 um 14:51

    Hi {username},

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. We received similar reports about this earlier and our Developer Team has fixed it already. You shouldn't be receiving more similar emails.

    Let us know if you have any other questions.