Stripe Checkout: I want to add more Payment options

  • username_b
    Gefragt am 25. September 2023 um 04:49

    Hallo Jotform Team,


    ich möchte Zahlungen in meiner Form abwickeln: https://eu.jotform.com/build/232624909746061


    Problem: Ich kann die Zahlungsmethoden nicht ändern. Bei Stripe wird Jotform nicht aufgeführt, obwohl ich Jotfor verbunden habe.


    Danke und viele Grüße

    Kevin

  • Mahmoud Jotform Support
    Geantwortet am 25. September 2023 um 07:43

    Hi Kevin,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your form and I found that you successfully connected your form to Stripe Check Out and it works with no issues.

    Stripe Checkout: I want to add more Payment options Image 1 Screenshot 30

    If you want to change your payment integration, let me show you how to do this:

    1. Open your form in Form Builder and click on the Add Form Element menu on the left side of the page.
    2. Under the Payment tab, click on the Three Dots icon next to the Payment method you used and click on Switch to Another Gateway.
    3. Choose a payment method and click on Use Selection.

    Stripe Checkout: I want to add more Payment options Image 2 Screenshot 41

    Now, you'll see the new payment method on your form.

    Give it a try and let us know how it goes.

  • username_b
    Geantwortet am 25. September 2023 um 07:48

    English is fine, thank you.

    However, I mean something else. When I am redirected to Stripe, there are various payment options available such as credit card, Sofort, Giropay, etc. I would like to change these payment options.

    Thank you.

  • Mahmoud Jotform Support
    Geantwortet am 25. September 2023 um 08:45

    Hi Kevin,

    Thanks for getting back to us. Unfortunately, it is not possible to change it from our side as it is related to Stripe Checkout. Make sure that you enabled the preferred payment options on your Stripe Account:

    1659719143 62ed4de7d81c7 6 Screenshot 10 Screenshot 30

    If you can't find your preferred payment option on your Stripe integration, you can add another Payment Integration to your form. We'll need to use the iFrame Embed widget, a Single Choice element, and the Conditions feature. Let me show you how to set it up:

    1. First, we'll create a form for the additional Payment option:

    • On your My Forms page, click on Create Form.
    • Select Start From Scratch and then choose a Form Layout.
    • On the Form Builder page, click on the Add Form Element menu on the left side of the screen.
    • Under the Payment tab, choose the other Payment Integration that you want to use.

    Stripe Checkout: I want to add more Payment options Image 1 Screenshot 41

    2. Now, let's add the iFrame Embed widget:

    • With your form open in Form Builder, click on the Add Form Element menu on the left side of the screen.
    • Under the Widgets tab, click on the iFrame Embed widget and drag and drop it to your form.
    • In the Widget Settings window, under the General tab, paste the Frame URL of the other form.

    1643110845 61efe1bd12846 screencast 2022 Screenshot 52

    3. Finally, let's create the Condition:

    • With your form open in Form Builder, click on the Settings tab in the orange navigation bar at the top of the page.
    • In the menu on the left side of the page, click on Conditions.
    • Click on Add New Condition and then select the Show/Hide field.

    Stripe Checkout: I want to add more Payment options Image 2 Screenshot 63

    • Now, create conditions like the ones below:

    1643111257 61efe359bf791 Screen Shot 202 Screenshot 74

    1643111295 61efe37f9ed99 Screen Shot 202 Screenshot 85

    Now, you'll be able to have more than one Payment option on your form.

    Give it a try and reach out again if you need any help.