Formular absenden

  • Edelmann
    Gefragt am 22. September 2023 um 12:29

    Guten Tag, nach dem Absenden des Formulars "Kontaktformular Website" werde ich auf die externe Dankeseite "https://eu-submit.jotform.com/232643993114054" weitergeleitet.


    Da ich das Formular auf meiner Homepage eingebettet habe, würde ich gerne, dass diese Dankeseite direkt auf meiner Website angezeigt wird (in dem HTML Feld des Formulars), aber kein Redirect weg von meiner Homepage stattfindet.


    Wie genau muss ich das einstellen, damit das so funktioniert?


    Vielen Dank!


    Beste Grüße

    Julian

  • Sarah Jotform Support
    Geantwortet am 22. September 2023 um 15:22

    Hi Edelmann,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I took a look at your form and am seeing that the Thank You page doesn't redirect to a new page. Would it be possible to share the URL where the embed is, as well as the type of embed you're using, such as iFrame or Source Code? If you are using the iFrame, this shouldn't redirect to a new page.

    Once we hear back from you, we'll have a betrter idea of what's going on and how to help.