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egocentric_SystemsGefragt am 19. September 2023 um 08:16
Hallo, ich wollte nun nach der Anmeldung die Silver Edition buchen. Jetzt funtkioniert der 50% Rabatt nicht mehr. Wie kann ich den nun noch einlösen?
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Joshua_T Jotform SupportGeantwortet am 19. September 2023 um 10:23
Hi egocentric_Systems,
Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I forwarded your request to our Billing Team. Once we have an update, we will circle back to this thread to let you know.
Thank you for your patience and understanding.
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Joshua_T Jotform SupportGeantwortet am 19. September 2023 um 10:57
Hi egocentric_Systems,
Thanks for patiently waiting. I received an update from the Billing Team that the 50% discount has been enabled on your account for 7 days. Keep in mind that the discount is only applicable to the Annual/Yearly plans.
Reach out again if you have any other questions.