Change Username Request

  • apntmnt
    Gefragt am 15. September 2023 um 03:46

    Hallo liebes Jotform-Team,


    ich möchte gerne mein Account Namen ändern.


    Mit freundlichen Grüßen

    Chad

  • Charlie_Ma
    Geantwortet am 15. September 2023 um 08:25

    Hi Chad,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. We can help you change the username of your account. Please share at least 3 unique usernames so that we can check for their availability. If the first one is available, we'll use it for your username. Please take note that period "." and spaces are not allowed anymore, only alphanumeric characters and '_' are allowed. Also, if you are using a custom URL for your forms, it will no longer work since the username got changed.

    Once we hear back from you, we'll be able to help you with this.