Encrypted form: Downloading the PDF, CSV or Excel file the data is still encrypted

Same issue for me. I tried and it did not work.

Hi Kevin, 

Thanks for reaching out to Jotform support. I'm sorry you're having difficulties with this feature. Can you send us the URL of the form for which you're experiencing the issue? Also, can you provide more details about it? You can add a screenshot or a screen recording to explain your issue better. You can use Loom to make a screen recording.

Once we hear back from you, we'll be able to move forward with a solution.