How to create NPS Survey?

  • Thomas_Grabner
    Gefragt am 14. September 2023 um 04:11

    Hey,


    ich würde gerne eine NPS Abfrage in folgende Umfrage einbauen: https://eu.jotform.com/build/232552134474352


    -> leider finde ich diese Funktion aber nicht. Übersehe ich sie oder gibt es diese nicht?

  • Shirized Jotform Support
    Geantwortet am 14. September 2023 um 08:32

    Hi Thomas_Grabner,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Just to confirm, do you want to create a Net Promoter Score question in Jotform? If so, you might want to consider using the Star Rating or Emoji Slider element. Let me show you how:

    How to create NPS Survey? Image 1 Screenshot 20

    Additionally, you might want to read our blog post to learn more about how you can utilize Jotform for NPS. We also have Jotform NPS Templates that are ready to use.

    Reach out again if there’s anything else we can help you with.