Tables: An Unexpected Error Occurred

  • Tabea_Rostin
    Gefragt am 13. September 2023 um 05:22

    Wenn ich auf die Liste der Antworten gehe und diese filtern möchte nach einem Stichwort, erscheint eine Fehlermeldung. Ich kann die Antworten der Formulare aktuell somit nicht nach den Punkten filtern und durchsuchen, welche ich benötige. Bis gestern hat es noch einwandfrei funktioniert. Können Sie mir weiterhelfen?

    Jotform Thread 5530725 Screenshot
  • Vincenzo Jotform Support
    Geantwortet am 13. September 2023 um 08:18

    Hi Tabea ,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. We're sorry for the inconvenience this may have caused. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Tables: An Unexpected Error Occurred Image 1 Screenshot 20

    Since it might be a local issue related to your web browser, I suggest you to clear your browser cache and cookies and then test your tables again:

    If the issue still persists, please access your Tables from another browser or incognito mode and let us know how it goes. Also, I cleared the form cache to refresh the data. You can check this guide on How to Clear Your Form Cache.

    Reach out again if you have any other questions.