How to customize the email notification template?

  • lenagehrke
    Gefragt am 12. September 2023 um 08:17

    Hi,


    ich möchte die Email Vorlage - also das Design der E-Mail anpassen. Es geht um den Hintergrund - dieser ist so grau/blau. Der Hintergrund der Email soll allerdings weiß sein - wie kann ich das einstellen?

  • Norwyn Jotform Support
    Geantwortet am 12. September 2023 um 10:27

    Hi Lena,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You can customize the email template design by creating your own HTML code and pasting it to the source code. Editing the Source Code in the Notification Email is easy to do. Let me show you how:

    • Open your form in Form Builder, and in the orange navigation bar at the top of the page, click on Settings.
    • In the Settings menu on the left side of the page, click on Emails.
    • Hover your mouse over the Notification Email and click on the Pencil icon.

    1648535188 6242a6945caad Screen Shot 202 Screenshot 20

    • In the window that opens up, click on the Source Code icon.
    • Choose the area that you want to edit and make the changes.

    Now, click on OK. This will automatically make the changes.

    How to customize the email notification template? Image 1 Screenshot 31

    Give it a try and let us know how it goes.