Cancel Plan and Process refund

Hallo habe Versiegelung auf jährliche umbestellt.

wollte eigentlich das Abo kündigen.

jetzt wurden mir das Geld schon abgebucht 384$ können sie mir das Geld erstatten?

Mit freundlichen Grüßen

Nicki-Maik Boxhorn

Hi Nicki,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I went ahead and cancelled your current subscription and downgraded it back to Starter. please note as well that the refund amount will reflect back to your account within 3-5 business days.

Reach out again if there’s anything else we can help you with.