Wie bekomme ich die Werte meiner Umfrage in die Antwortmail?

  • Friederike_Ziesmer
    Gefragt am 5. September 2023 um 04:28

    Guten Tag,

    ich habe gerade eine Umfrage kreiert und jedem Feld einen Wert zugewiesen.

    Nun möchte ich die Anzahl der Punkte also die Auswertung in die Antwort-mail Integrieren.

    Wie mache ich das?

    Wenn verschiedenen Punkte erreicht werden z.Beispiel Du hast 0-10 Punkte erreicht... ist es möglich eine andere Antwortmail zu senden, als wenn der Teilnehmer 20 Punkte erreicht hat?
    Wie würde ich diese Mail versenden/einrichten?

    Ist es möglich eine erneute automatische Antwortmail zeitverzögert nach zum Beispiel nach 3 Tagen zu schicken? Wie richte ich diese ein?

    Vielen Dank für Ihre Antwort.

    Mit freundlichen Grüße, Friederike Ziesmer
  • Lorenz Jotform Support
    Geantwortet am 5. September 2023 um 08:04

    Hi Friederike,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you prefer to receive help in your native language, we can forward this ticket to our German Team. However, keep in mind that it could take longer to receive a response from them. 

    With that said, sending email notifications based on the score is possible using conditions. I checked your form 232462752296360 and I can see that you already have assigned a calculation value to the options, now all you need to do is get the score and create an email condition. Let me show you how to set that up in your form. Let's start with calculating the score.

    • Add a Form Calculation widget to your form.
    • Map each question variable in the calculation box and add their value using the + operator.

    Wie bekomme ich die Werte meiner Umfrage in die Antwortmail? Image 1 Screenshot 50

    Next, we will have to create an email condition based on the Form Calculation widget we added that we use for the calculation of the score. Let me show you how to set that up:

    1. First, create an Autoresponder email template for the 20-point achievement.

    Wie bekomme ich die Werte meiner Umfrage in die Antwortmail? Image 2 Screenshot 61

    2. Create a Change E-mail Recipient condition, so that the Autoresponder email template will be triggered only based on a certain rule.

    Wie bekomme ich die Werte meiner Umfrage in die Antwortmail? Image 3 Screenshot 72

    3. You can set the condition like this:

    Wie bekomme ich die Werte meiner Umfrage in die Antwortmail? Image 4 Screenshot 83

    But if you have your own prefer rule, you can set it up according to your needs. As for your question about sending an automatic reply with a time delay, I've moved that to a new thread. You can check that out here.

    Let us know if you have any other questions.

  • Friederike_Ziesmer
    Geantwortet am 5. September 2023 um 09:30

    Hi Lorenz,

    Thank you for the quick help, I hope - everything worked! The videos are great!


    How do I add a email button, so that people can write back to me using the button?

    And is it also possible to insert a WhatsApp button into the email?

    Thank you again.
    Friederike
  • Israel Jotform Support
    Geantwortet am 5. September 2023 um 11:50

    Hi Friederike,

    Thanks for getting back to us. As for your other questions, I've moved those to new threads. You can check them out here:

    Let us know if you have any other questions.