Update' billiing address of invoice

  • bellissimodels
    Gefragt am 29. August 2023 um 04:17

    Guten Tag,

    ich wollte mich erkundigen woher ich die Rechnungen bekomme für meinen Plan für die Finanzunterlagen.


    Mit freundlichen Grüßen

    Fabian Müller

  • bellissimodels
    Geantwortet am 29. August 2023 um 04:19

    Ich habe es soeben gefunden.


    Könnte die Rechnungsadresse der alten und zukünftigen Rechnungen bitte zu:

    Müller, Schönfeld GbR
    Zum Forsthaus 5
    01454 Radeberg

    abgeändert werden?


    Mit freundlichen Grüßen

    Fabian Müller

  • Christy Jotform Support
    Geantwortet am 29. August 2023 um 07:32

    Hi bellissimodels,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your request. I have reached out to the Billing team so they can work on updating the billing address of your old and future invoices. I'll get back to you once I hear back from them.

    Thanks for your patience and understanding. We appreciate it.

  • bellissimodels
    Geantwortet am 29. August 2023 um 08:47

    Thank you very much, english is no problem!

  • Christy Jotform Support
    Geantwortet am 29. August 2023 um 16:22

    Hi bellissimodels,

    Thanks for patiently waiting. The Billing team informed us that your old and future invoices are now updated with the address you provided on this thread.

    To check your invoices, please follow the steps:

    1. Go to Account Billing.
    2. Next, if you have an active subscription, select View under Details.

    Steps to view invoices on the Billing page Screenshot 10

    Otherwise, scroll past the pricing section and select View Invoices > View.

    Steps to view invoices on the Upgrade page Screenshot 21

    Give it a try and let us know if you need more help.