Formular lässt sich nicht aktivieren

  • Kroemer_Mario
    Gefragt am 26. August 2023 um 04:00

    Hallo


    ich habe ein neues Formular "halbrunde Fensterbänke" erstellt.

    Obwohl es auf aktiviert steht, geht die Vorschau nicht. Dort steht es als deaktiviert

  • Justin_E Jotform Support
    Geantwortet am 26. August 2023 um 08:29

    Hi Kroemer_Mario,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Just to confirm, is this the form you are referring to? After checking your form, I have seen that the form is currently disabled even though it is enabled on your form settings. I have gone ahead and cleared your form cache to fix the issue. You can now access your form without having any problems. If the issue persists, please let us know.

    Let us know if there's anything else we can help you with.