Benutzername ändern

  • solopreneuragency
    Gefragt am 25. August 2023 um 16:02

    Guten Tag,

    ich möchte gerne meinen Benutzername ändern von solopreneuragency zu mehrdigital und meine Email Adresse auch bitte. Die neue Email Adresse soll heißen info@mehrdigital.online.


    Vielen Dank

  • Mary Jotform Support
    Geantwortet am 25. August 2023 um 19:15

    Hi Vielen,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. To confirm, do you want to change your username to mehrdigital? Also, you can update your email address on your account, let me show you how to do it:

    1. On your My Forms page, hover over your mouse to the Profile Avatar at the upper-right side of the page then click Settings.

    Unable to Login to Account Image 1 Screenshot 20 Screenshot 10 Screenshot 10 Screenshot 10

    2. Select Account on the left side of the page. 

    3. Click the Edit button in the Email rows.

    4. Change to the email address that you prefer. Make sure that the email address that you want to change to is not associated with any account on Jotform or the process will fail. You can also check out this guide on How to Change Your Account Email Address.

    Username Change Request and How to Change the Email Address of an Account Image 1 Screenshot 0 Screenshot 31 Screenshot 21 Screenshot 21 Screenshot 21

    Let us know if you have any other questions.