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maxcjungGefragt am 24. August 2023 um 03:39
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Christopher Jotform SupportGeantwortet am 24. August 2023 um 07:08
Hi maxcjung,
Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. You can apply for a nonprofit discount on this page. I have checked the application form and I didn't encounter any issues as shown in the screen recording.
Could you try using a different browser or incognito? If the issue doesn't persist, I suggest clearing out your browser cache.
Give it a try and let us know how it goes.