Can't find my form anymore!

  • nbs_office
    Gefragt am 22. August 2023 um 07:35

    Hallo! Ich habe nun doch euer Angebot mit -50 % genutzt und mir gleich ein Jahresabo genommen. Nun finde ich dieses Formular nicht mehr https://form.jotform.com/232055140139042

    Help! Das gehört dann alles zu nbs, Kräuterbauer ist eine zweite Firma von uns. Wie mache ich das? Kenn mich leider nicht mehr aus :-(


    liebe Grüße

    Christina

  • Chris_L Jotform Support
    Geantwortet am 22. August 2023 um 08:16

    Hi Christina,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you locate the missing form. I checked our records and found that the missing form belongs to the Jotform account with the email address i**o@kr**ut***auer.at. If you are the account owner, you can login to that account and send a request to transfer the form and data into this account. Please make sure to list the form URLs that you’d like to move and include the username or email address of the account you want to transfer your forms and data.

    Reach out again if there’s anything else we can help you with.