Formular erscheint nicht mehr

  • serainagreminger
    Gefragt am 21. August 2023 um 10:47

    Guten Tag

    Ich suche nach meinem erstellten Formular Kundenevent HP Murten 14.09.2023, welches ich letzte Woche archiviert habe. Es erscheint mir nirgends mehr und ich benötige das Formular dringendst, können Sie mir schnellstmöglich weiterhelfen?


    Besten Dank und freundliche Grüsse


    Seraina Greminger

  • serainagreminger
    Geantwortet am 21. August 2023 um 11:08

    Formular erscheint nicht mehr Image 1 Screenshot 20

    Vielleicht hilft das hier noch weiter.

  • Carlo Jotform Support
    Geantwortet am 21. August 2023 um 13:32

    Hi serainagreminger,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. To unarchive your form, please follow these steps:

    1. Go to your Archive Folder
    2. Click the form that you want to unarchive
    3. Click More
    4. Then check the options to unarchive the folder

    Formular erscheint nicht mehr Image 1 Screenshot 20
    Let us know if you have any other questions.

  • Carlo Jotform Support
    Geantwortet am 22. August 2023 um 07:48

    Hi serainagreminger,

    I have checked the form that you are trying to access and I was able to locate it under the account of ma*k*t*ng@tr*v*lh**se.ch. If you know the said account, please log in using that in order to access the said form.

    Let me know if there is anything else that I can help you with.