Abo wird nicht angezeigt im Account

Ich habe ein Abo abgeschlossen (Bronze). Dies wird mir in meinem Account ( mueller@recht-rotenburg.de) nicht angezeigt.

Hi Heiko_mueller,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. After checking your account, I have seen that you have paid for Annul Bronze Plan and it is showing as the Starter Plan on your account. Please allow me some time to forward this to our Billin team. I will get back to you as soon as I get an update.

Thank you for your patience and understanding. We appreciate it.

Hi Heiko_mueller,

Thanks for patiently waiting. I have received an update from our Billing team and I can confirm that your Subscription is now showing properly. If the issue persists, please let us know.

Let us know if there's anything else we can help you with.