Incomplete Submissions

  • Felix Lehmann
    Gefragt am 18. August 2023 um 07:27

    Es gibt bei Wufoo die Möglichkeit nachvollziehen zu können wo ein User ausgestiegen ist obwohl das Formular nicht zu Ende bearbeitet wurde. Ist das

  • Anthony_E
    Geantwortet am 18. August 2023 um 09:42

    Hello Felix,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are currently busy helping other Jotform users at the moment. I'm going to reply to you in English, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in German let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Unfortunately, It seems part of your question isn't visible. If you're asking whether you can view incomplete submissions in Jotform, the answer is yes. Here's how:

    • Open your My Forms page and choose your form.
    • In the toolbar at the top of the page, click on Submissions. That's it.

    Incomplete Submissions Image 1 Screenshot 40

    • Click on the Three Dots icon, and then in the dropdown menu, click on Incomplete Submissions.

    Incomplete Submissions Image 2 Screenshot 51

    • To view the incomplete submission, click on View. That will open the form with the incomplete submission in a new tab:

    Incomplete Submissions Image 3 Screenshot 62

    You can also check out our more detailed guide about this here. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? 

    Once we hear back from you, we'll be able to move forward.