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danjabinekGefragt am 18. August 2023 um 03:15
Hallo,
ich hatte in einem Formular den Vorschlag erhalten eine Übersicht regelmäßig zu bekommen. Ich hatte es ausprobiert und kann es nun nicht wieder beenden. Ich erhalte jeden Tag eine Mail ohne Inhalt von der Umfrage "Sommerfest". Wie kann ich das wieder Rückgängig machen?
Mit freundlichem Gruß
Danja Binek
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Myla Jotform SupportGeantwortet am 18. August 2023 um 07:13
Hello Danja,
Thank you for reaching out to Jotform Support.
Hi danjabinek,
Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I’m sorry you're having difficulties getting that feature to work. I believe you are referring to the Digest Emails, the digest emails will only show if you have submissions on the certain form and will be sent daily. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:
Since there is no submissions yet, this will only show blank data. Do you mean you want to disable this email daily? If so, you can delete this by going to the Reports Page:
And then tick on the form, or the Report you want to delete and click on 'Move to Trash':
If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?