Zeitbeschränkun beim upload

  • Sternberg_Claus
    Gefragt am 18. August 2023 um 01:42

    Wie kann ich die Zeit zwischen 2 downloads durch denselben Kunden auf mindestens 30 Minuten einstellen ?

  • Joram_Perucho
    Geantwortet am 18. August 2023 um 06:17

    Hi Claus,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I didn't fully understand what you were asking. Can you explain a bit more about which part is your customer trying to download that you want to have an interval of 30 minutes so we can help you with it? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we hear back from you, we will be able to help.

  • Sternberg_Claus
    Geantwortet am 18. August 2023 um 08:11

    Hi Joram, in this moment a friend of me solved my problem.

    King regards Claus