How to turn off notifications about completed forms?

  • Sekreterlik
    Gefragt am 10. August 2023 um 07:44

    Sehr geehrte Damen und Herren,

    ich möchte keine Emails über ausgefüllte Formulare erhalten. Können Sie mir bitte helfen, diese Funktion abzuschalten..

    Danke.

  • Shirized Jotform Support
    Geantwortet am 10. August 2023 um 09:54

    Hi Genel,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Deleting your Notification Email will stop you form emails when the form is submitted. Here's how to remove it:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. In the menu on the left side of the page, click on Emails.
    3. On the right side of the Notification field, click on the Trash Can icon, and delete the existing Notification Email.

    How to turn  off notifications about completed forms? Image 1 Screenshot 20

    Give it a try and let us know how it goes.

  • Sekreterlik
    Geantwortet am 10. August 2023 um 10:28

    Thank you for your description. However, my dashboard looks quite different from yours. Your descriptions are not visible on my dashboard. I ask for further help.

    Thank you.

  • Shirized Jotform Support
    Geantwortet am 10. August 2023 um 10:58

    Hi Genel,

    Thanks for getting back to us. Can you send me a screenshot of your dashboard so I can have a better idea of what's happening?  This guide will show you how to do that.  In the meantime, I cloned one of your forms to help how to remove your Notification Email. Check out the screencast below to see how it's done:

    How to turn  off notifications about completed forms? Image 1 Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? 

    Keep us updated and let us know if you need any more help.

  • Sekreterlik
    Geantwortet am 11. August 2023 um 10:26

    Thank you very much, it has now worked.