How the upgrading Bronze to Silver will affect my account?

  • d.sindermann
    Gefragt am 9. August 2023 um 07:09

    Hallo, wenn ich jetzt ein Upgrade von Bronze auf Silber durchführe, wie wird dann mein jetziger Beitrag verrechnet?

  • Gaud Jotform Support
    Geantwortet am 9. August 2023 um 09:43

    Hi Dirk Sindermann,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When you upgrade from the Bronze to the Silver yearly plan, your account will have all the Silver plan limits. So, for example, if you get 1,000 submissions monthly on the Bronze plan, when you upgrade, you will get 2,500 submissions monthly. So, everything will be upgraded as per the silver plan. You will be charged the difference between the Bronze and silver plans.

    You can find more information about the pricing and what is included in the silver plan here.

    Let us know if you need any other help.