How to renew my subscription plan

Guten Tag

Wir würden gerne unsere Lizenz um ein Jahr verlängern.

Wie müssen wir hier vorgehen oder wird das automatisch verlängert?

Freundliche Grüsse

Petra Camenzind

Hello Petra,

Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the German language, we can forward your ticket to our German team. However, please note that it could take longer to receive a response.

I checked your email address and I can see that you are a guest account. To confirm are you trying to renew your paid account? Please note that your subscription plan will automatically renew using the credit card on your account since you haven't canceled the subscription plan. 

If you want to upgrade your account from monthly to the yearly plan. You can do that on the account billing page. Let me show you how:

• Open your account Billing page.
• Click on the Change Plan button.

• Select the Bronze plan.
• Select the Bronze Yearly and Update.

The upgrade will be prorated.

Let us know if there’s anything else we can help you with.